Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly, information generated through your use of our services, and information from third parties used to verify your identity. This includes:

• Account information: name, email address, country of residence, date of birth, and password.
• Identity verification: government-issued identification, photographs, address documents, and other information required by U.S. AML/KYC regulations.
• Transaction information: deposits, withdrawals, internal transfers, wallet addresses, and related metadata.
• Device and usage information: IP address, device identifiers, browser type, and pages viewed.

2. How We Use Information

• To create and operate your account and provide the requested services;
• To meet legal and regulatory obligations, including AML, KYC, sanctions screening, and reporting;
• To detect, investigate, and prevent fraud or other unlawful activity;
• To communicate about your account and our services;
• To improve and secure our services.

3. How We Share Information

We share personal information only as necessary, including with:

• Identity verification providers and other vetted service providers acting on our behalf;
• Government authorities and regulators when required by law or where reasonably necessary to comply with legal process;
• Successors in interest in connection with a corporate transaction, subject to appropriate protections.

We do not sell personal information.

4. Data Retention

We retain personal information for the periods required by applicable law and to support our compliance obligations and business operations. Records related to AML/KYC are retained for the periods required by U.S. regulations.

5. Security

We use administrative, technical, and physical safeguards designed to protect personal information. No system is fully secure; please use a strong password and notify us immediately if you suspect unauthorized account access.

6. Your Choices

Subject to applicable law, you may request access, correction, or deletion of certain personal information by contacting us at admin@selam.llc. We may need to retain information that we are legally required to keep.

7. International Transfers

Selam is based in the United States. Personal information may be processed in the United States and other jurisdictions where our service providers operate, subject to appropriate safeguards.

8. Children

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes

We may update this Privacy Policy from time to time. Material changes will be communicated through the service or by email to your registered address.

10. Contact

Questions about this Privacy Policy can be sent to admin@selam.llc or by mail to: Selam LLC, 1616 SW Henderson Street, Seattle, WA 98106, United States.